Shipping policy
Thank you for shopping with Total Brakes! This Shipping Policy outlines the terms and conditions regarding the shipment of your orders.
1. Order Processing Time
Orders are typically processed and shipped within 1-3 business days after payment confirmation. Business days exclude weekends and holidays.
2. Shipping Methods
We offer the following shipping methods:
- Standard Shipping: Delivery typically takes 5 to 7 business days.
- Expedited Shipping: Delivery typically takes 2 to 3 business days.
- Other Shipping Options: Additional shipping options may be available at checkout.
Please note that delivery times are estimates and not guaranteed. Actual delivery times may vary depending on factors such as carrier delays, weather conditions, and shipping destination.
3. Shipping Rates
Shipping rates are calculated based on the shipping method selected, the weight and dimensions of the package, and the destination address. Shipping rates will be displayed at checkout before you complete your purchase.
4. Shipping Restrictions
We currently ship everywhere- for a detailed international shipping quote (when applicable) please contact us- sales@rennpart.com
5. International Shipping
We offer international shipping to select countries. International orders may be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates. Additional customs duties, taxes, and fees may apply, and customers are responsible for paying these charges.
6. Order Tracking
Once your order has shipped, you will receive a shipping confirmation email containing tracking information. You can track the status of your shipment using the provided tracking number.
7. Order Status
You can check the status of your order and track your shipment by logging into your account on our website. If you have any questions or concerns about your order, please contact our customer service team for assistance.
8. Shipping Delays
While we strive to deliver orders promptly, please understand that unforeseen circumstances, such as carrier delays or inclement weather, may cause shipping delays. We appreciate your patience and understanding in such situations.
9. Lost or Damaged Shipments
In the rare event that your order is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure that you receive a satisfactory resolution.
10. Returns Due to Shipping Issues
If your order is returned to us due to an incorrect or undeliverable address, we will contact you to arrange for reshipment. Additional shipping fees may apply for reshipment.
11. Contact Us
If you have any questions or concerns about our Shipping Policy, please contact us at sales@totalbrakes.com.
By placing an order with us, you agree to the terms of this Shipping Policy. Thank you for choosing Total Brakes!