Shipping Information

At Total Brakes, we understand the importance of timely and reliable shipping to ensure customer satisfaction. Below is our shipping policy for orders placed through our online retail store:

1. **Processing Time:**
- Orders are processed and shipped within 1-2 business days from the date of purchase.
- Orders placed on weekends or holidays will be processed on the next business day.

2. **Shipping Methods:**
- We offer several shipping options to meet your needs, including standard shipping, expedited shipping, and express shipping.
- Customers can choose their preferred shipping method during the checkout process.

3. **Shipping Carriers:**
- We partner with reputable shipping carriers such as FedEx, UPS, and USPS to ensure reliable delivery of your orders.
- The shipping carrier for your order will be determined based on factors such as shipping destination, package weight, and shipping method selected.

4. **Shipping Rates:**
- Shipping rates are calculated based on the shipping method selected, the weight of the package, and the destination address.
- Customers can view the shipping rates for their order during the checkout process before completing their purchase.

5. **Delivery Timeframes:**
- Estimated delivery timeframes vary depending on the shipping method selected and the shipping destination.
- Standard shipping typically takes 3-7 business days for delivery within the contiguous United States.
- Expedited and express shipping options are available for faster delivery, with estimated delivery times ranging from 1-3 business days.

6. **International Shipping:**
- We offer international shipping to select countries outside the United States.
- International shipping rates and delivery timeframes may vary depending on the destination country and shipping method selected.
- Customers are responsible for any customs duties, taxes, or import fees imposed by their country's customs authorities.

7. **Order Tracking:**
- Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number.
- You can use the tracking number to track the status of your shipment and monitor its progress until it reaches its destination.

8. **Shipping Restrictions:**
- Some products may be subject to shipping restrictions or limitations based on their size, weight, or hazardous nature.
- Customers will be notified of any shipping restrictions or limitations that may apply to their order during the checkout process.

9. **Customer Support:**
- If you have any questions or concerns regarding your order or shipping, our customer support team is here to assist you.
- You can contact our customer support team via email or phone for prompt assistance with any shipping-related inquiries.

10. **Policy Updates:**
- We reserve the right to update or modify our shipping policy at any time without prior notice.
- Any changes to our shipping policy will be reflected on our website and communicated to customers as applicable.

Thank you for choosing Total Brakes for your braking needs. We are committed to providing you with exceptional products and services, including reliable shipping and delivery of your orders. If you have any questions or need further assistance, please don't hesitate to contact us.